David Romero

Data Center, Server Infrastructure & Automation Engineer

I am a highly motivated and results-driven professional with a passion for Information Technology. With 10 years of experience in Data Center, Server Infrastructure domain, I bring a unique blend of technical expertise and a proven track record of achieving key objectives.

My dedication to continuous learning and adaptability has allowed me to thrive in dynamic work environments. I excel in data center project management, data analysis, coding, vendor relationship management, and I am known for my ability to consistently meet deadlines, exceed expectations, improve operational efficiency and lead successful a cross-functional team.

I am a collaborative team player who values open communication and problem-solving. I am committed to delivering high-quality results and take pride in my ability to communicate complex innovative ideas to diverse audiences, adapt to change and work well under pressure.

Education & Certificates

Skills & Abilities

  • Prometheus Grafana Jenkins
    GitHub PagerDuty Splunk
    MS SharePoint MS Teams MS Office
    MS Visio MS PowerBI OSIsoft
    Nagios ServiceNow Jira
    Confluence Schnieder Electric's IT Advisor Schnieder Electric's Data Center Expert
    Windows OS (Desktop + Server) Linux (RedHat, CentOS, Ubuntu) MacOS
    VMWare ESXi
  • Python BASH PowerShell
    HTML PHP GoLang
    Batch JavaScript PromQL
    SQL
  • Infrastructure Enterprise Electronics Other + Components
    Dell Server Laptops & Desktops Micro-soldering LGA & BGA
    HP Servers Network Printers Raspberry Pi, Arduino, DragonBoard
    SuperMicro Servers Avaya & Cisco Phones JTAGing Equipment
    Lenovo Servers Android & Apple Mobile Phones Microcontrollers and Processors
    RPDU, ATS, UPS, PDU, PDPM, CRAC Network Attached Storage Devices
    NetBotz
    RFCode / CenterScape
    AKCP
    Avocent/Vertive DS View
  • Vendor Management Presentation & Public Speaking Strategic Thinking
    Decision Making Coordination & Logistics Technical Knowledge
    Team Management Mentorship Written & Verbal Communication
    Time Management Interpersonal Skills Server Hardware
    Preventative Maintenance Advanced Troubleshooting Collaboration
    Cabling Resource Management Problem Solving
    Clear Communication Strong Customer Service Enterprise IT Support
    Multi-Tasking Leadership Business Strategy

Repositories

Servers Managed

ICT Spaces Globally

Direct Reports

Work Experience

2024
Qualcomm Inc. | Unix Configuration Management 12-2024
2022
Qualcomm Inc. | Server Management Group 09-2022
2016
Qualcomm Inc. | Data Center Management 05-2016
2014
Qualcomm Inc. | Data Center Operations 02-2014
2012
Qualcomm Inc. | Help Desk 04-2012
2009
City of Merced | Information Technology 01-2009
2007
Staples | Easy Tech 03-2007

Annual Performance Reviews

Below is feedback taken from my annual reviews provided from my manager.

David is a strong contributor and has even more in him to help change how "Infrastructure & End User Services" operates in the future. This year David carried many of the tools development projects forward and generally contributed to periods of high performance within the team. David is also very generous with his time and always willing to go above and beyond supporting hands-on work when others are unable to do so.
Gino C. (2021-2022)
Director, IT of Data Center Managment - Qualcomm Inc.
David continues to be one of the most diversly-skilled members of the Data Center Management team. David remains my go-to person for new/automated solutions to improve processes. His adaptability and focus on secure, scalable solutions has helped the group keep up with increasing workloads and giving others better visibility into critical conditions. He's earned and maintains trust from IT and Mission Critical Facilities engineers.
Gino C. (2020-2021)
Director, IT of Data Center Managment - Qualcomm Inc.
David has been very adaptable throughout this year, shifting focus where we needed him while maintaining progress on all fronts. David has a broad base of technical skills from physical layer work to extensive DevOps and Tools knowledge. David has done development work for our audit controls practices and continues to collaborate well with members across all areas of ITOS, MCFT, and more. David has been a strong team player as we work through the COVID-19 challenges that face all of us. His work as an on-site critical employee helped our team meet very demanding goals from Engineering.
Gino C. (2019-2020)
Director, IT of Data Center Managment - Qualcomm Inc.
David and the work he is performing is valued by me and others and I see a lot of future opportunity for David to deliver value to the business through DevOps, Technical Training, and streamlining how our team does our work.
Gino C. (2018-2019)
Director, IT of Data Center Managment - Qualcomm Inc.
David's overall performance and contributions are strong. Has a strong potential and should continue improving processes and data management within our team as well as across other groups. Strengths include innovation, flexibility, and willingness/desire to approach problem solving from multiple angles.
Gino C. (2017-2018)
Director, IT of Data Center Managment - Qualcomm Inc.

About Me

Outside of my professional pursuits, I am a Father, Husband and my hobby is Saltwater Fish and Coral keeping. I am a baseball player in an adult league and love going on hikes. These activities fuel my creativity and help me maintain a balanced approach to life and work.

Qualcomm Inc. | Unix Configuration Management

My Experience

On December 15, 2024. The subdivision of my team was dissolved at which point I joined the Unix Configuration Management team which is another subdivision of the Server Management Group.

In my capacity as an IT Engineer, Staff, within the Server Management Group (SMG) at Qualcomm, I have played a pivotal role in steering critical IT infrastructure initiatives. My role has required close collaboration with key stakeholders, including Managers and Directors of SMG, IT Operations Services (ITOS), IT Network Group (ITNET), Data Management Group (DMG), and the Mission Critical Facilities Team (MCFT). Additionally, I have consistently delivered project updates through PowerPoint presentations to the Vice President of IT (Infrastructure & End-User Services) and Senior Directors and Managers of IT during Critical Initiatives Meetings.

My responsibilities have encompassed a combination of project-based and operational tasks, with a focus on enhancing server infrastructure, optimizing performance, and ensuring seamless operations. Key contributions and responsibilities include:

  • Project Management: Successfully led various projects and programs, spanning vendor management, software development, and hardware qualifications for server infrastructure, ensuring adherence to timelines and objectives.

  • Vendor Qualifications - Lenovo: Qualified Lenovo as a vendor, including their next-generation server products and XClarity Administrator and Orchestrator software for deployment at Qualcomm. Collaborated closely with Lenovo's development team to address LDAP integration issues and enhance the functionality of their software and firmware, including Warranty, OVP, and As-Built APIs.

  • Manage Flex Capacity Program: Oversaw a fleet of 1500 servers of various configurations, used for planned maintenance, tech refreshes, and project kickoffs during purchase order fulfillment. Developed applications to manage and track utilization, monitor server health, and automate configurations.

  • Manage Factory Express Automation: Collaborated with vendors and OEMs to configure on-board management systems with baseline configuration templates, facilitating zero-touch provisioning post-hardware installation.

  • Manage Evaluation & Testing Environment: Evaluated and qualified server products, management software, and patches/updates. Worked closely with OEMs to resolve issues and enhance software based on feedback. Ensured compatibility with various operating systems (Linux, Windows, VMware) for deployment.

  • Manage OEM and 3rd Party Support Coverages: Developed automation tools to track OEM and third-party support start and expiration dates for all Qualcomm servers globally. Utilized DCIM (IT Advisor), CMDB (ServiceNow), and Vendor API data to collect and maintain information, generating reports in MS PowerBI for annual maintenance contract reviews.

  • Automation / DevOps: Developed and maintained a suite of tools, APIs, integration scripts, and automation solutions, including managing GitHub repositories, Jenkins services, Grafana services, Prometheus services, and websites and APIs hosted on Linux and Windows systems. Managed services for PagerDuty and GitHub.

  • Server Power Metrics: Created an application and API to dynamically onboard and off-board servers into the Prometheus HTTP Service Discovery. Balanced endpoints across a federated Prometheus configuration, enhancing enabling a scalable method to collecting power utilization observability.

  • Technical Writing: Developed and maintained standards, procedures, and knowledge base articles, ensuring consistency and documentation of best practices.

  • Carry-over Duties from Data Center Operation Team: Continued to develop and maintain tools, APIs, integration scripts, and automation solutions for the Data Center Operation Team, managing GitHub repositories, Jenkins services, Grafana services, Prometheus services, and script servers. I also oversee services for PagerDuty and GitHub.

My role as an IT Engineer, Staff, has underscored my commitment to innovation, excellence in project management, and efficient operations within a complex IT infrastructure environment, contributing significantly to the success of Qualcomm's server management initiatives.